99bf Privacy Policy — Your Data Is Our Responsibility
Your personal information is completely secure at 99bf. This policy clearly explains how we collect, use, and protect your data.
Introduction and Scope
This Privacy Policy ("Policy") is issued by 99bf online casino and betting platform ("99bf", "we", "our") and applies to all users of the https://99bf.cam website and related services ("Platform").
By registering on or continuing to use our Platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any term in this Policy, please stop using our Platform.
99bf believes that protecting user privacy is a fundamental responsibility. We exercise the utmost care in collecting, storing, and processing your personal information, and we use modern security technologies including SSL encryption.
Information We Collect
We may collect the following types of information to manage your account, improve our services, and meet legal obligations:
Identity Information
- Full name and date of birth
- National ID or passport number
- Email address
- Mobile number (for verification)
- Current address and country
Financial Information
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Betting and gaming transaction records
Technical Information
- IP address and device type
- Browser version and operating system
- Session duration and login history
- Cookie and session data
- Referrer URL information
Usage Information
- Game play history and preferences
- Bonus usage and participation in promotional activities
- Live chat support conversation records
- Account settings and preferences
Purpose of Using Your Information
99bf uses your information only for legitimate and necessary purposes. We never sell or rent your personal information to third parties without your consent.
3.1 Account Management
Your information is used to complete the registration process, verify your identity, and ensure the security of your account.
3.2 Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to prevent fraud.
3.3 Customer Support
Our 24/7 live chat support team uses your information to resolve account-related issues. Conversation records are used to improve service quality.
3.4 Legal Compliance
Information is retained to meet applicable legal obligations, comply with anti-money laundering (AML) guidelines, and respond to requests from regulatory authorities.
3.5 Responsible Gaming
Information is used to monitor user gaming behaviour, identify potential signs of addiction, and provide responsible gaming guidance.
3.6 Service Improvement
Aggregated data is analysed to improve Platform functionality, introduce new games and features, and further enhance the user experience.
Information Sharing and Disclosure
99bf does not sell your personal information or disclose it to third parties without authorisation. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, and banking partners), security verification, and technical infrastructure management. These partners may access your information only for specified purposes and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to provide information to relevant authorities pursuant to court orders, government directives, or applicable law. In such cases we will supply only the minimum information necessary.
4.3 Fraud and Security
Information may be shared with relevant authorities or partner organisations to detect and prevent suspected fraudulent activity, money laundering, or other illegal activity.
4.4 With Your Consent
Outside the circumstances described above, we will not disclose your information anywhere without your explicit consent.
Cookies and Tracking Technologies
99bf uses cookies and similar technologies to improve website functionality and personalise your browsing experience.
Essential Cookies
These cookies are necessary to maintain login sessions, ensure security, and keep the site's core functions running. They cannot be disabled.
Performance Cookies
These cookies collect statistics to help us understand which pages are visited most and how users interact with the site.
Functional Cookies
These cookies are used to remember your preferences, such as language or display settings. You can disable them, but some features may be affected.
Data Security Measures
99bf applies industry-standard security measures to protect your information. However, because data transmission over the internet is not entirely risk-free, we cannot guarantee 100% security — but we take every possible precaution.
SSL Encryption
All data transmitted between your browser and our servers is protected by SSL/TLS encryption. This ensures that no one can read your information in transit.
Secure Data Storage
Your password is stored as an encrypted hash. Sensitive financial information is stored encrypted on secure servers with strictly controlled access.
Two-Factor Authentication
We support two-factor authentication (2FA), which prevents unauthorised access to your account. We recommend keeping it enabled for your account's security.
Regular Security Audits
Our security team conducts regular system audits and identifies and addresses potential vulnerabilities. We believe in independent audits to ensure fair play.
Data Retention
7.1 Active Accounts
We retain your information for as long as your account is active. After an account is closed, some information may be retained for a defined period to meet legal obligations.
7.2 Financial Transaction Records
Financial transaction records are retained for the period required under applicable Bangladesh law and financial regulatory rules. After that period the records are securely deleted.
7.3 Data Deletion Requests
You may request deletion of your personal information. However, we may be required to retain certain information due to legal or regulatory obligations. In such cases we will inform you in detail.
Your Privacy Rights
As a 99bf user, you have the following rights over your own information:
Right to Access
You may request to see what information we hold about you. We will provide this information within a reasonable time.
Right to Correction
If any information we hold about you is inaccurate, you may request a correction. Some information can also be updated directly from your account settings.
Right to Deletion
In certain circumstances you may request deletion of your personal information. Some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes. You may unsubscribe from marketing communications at any time.
Protection of Minors
99bf strictly refrains from providing services to anyone under the age of 21 ("minors"). We do not intentionally collect any personal information from minors.
We carry out an age verification process at the time of registration. If we learn that a minor is using our services or that we hold their information, we will immediately close that account and delete the relevant data.
If a parent or guardian suspects their child is using our Platform, please contact us at [email protected].
Policy Changes and Updates
99bf reserves the right to review and update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A clear notice will be displayed when you log in to the Platform
- The "Last Updated" date at the top of this page will change
Continuing to use the Platform after a change takes effect will be taken as your acceptance of the updated Policy terms.
Contact and Complaint Resolution
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always ready to help.
Our privacy complaint resolution process: after receiving your complaint, we will send an initial acknowledgement within 5 business days and will work to provide a full resolution within a reasonable time. Complex matters may take longer, and in those cases we will keep you regularly updated on progress.
For responsible gaming support, visit our Responsible Gaming page.